fbpx

Privacy Policy

Last Update 2023 09 28

At Affinity Design, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines the information we collect, how we use it, and how we protect it.

Information Collected

Personal Information

When you fill out the contact form on our website, we collect your name, email address, and phone number. This information is used solely for the purpose of contacting you about your inquiry and is kept confidential within our company. We only retain this information internally to respond to your requests, and we do not share it with external entities.

Usage Information

We use Google Analytics to track website traffic and user behavior on our website. This information is collected anonymously and is used to improve our website’s performance and user experience.

Cookies

We use cookies to enhance your browsing experience, track email opens, and clicks for our email marketing campaigns. If you sign up for our email list, we will only send you emails if you have confirmed your email address.

Advertising

We also use Google Ads to promote our services and reach new customers. This may involve collecting data about your browsing behavior to provide more relevant ads. We do not share any personally identifiable information with Google Ads. Additionally, we utilize Facebook Pixel to help us understand the effectiveness of our Facebook advertising campaigns and to optimize our ads accordingly.

Information Protection

We take appropriate measures to protect your personal information and ensure that it is not lost, misused, or accessed without authorization. We store your information securely in-house and limit access to only those employees who need it to perform their job duties.

All payments made through our website are secured through our payment provider, Stripe, which adheres to the highest industry standards for security and privacy.

We do not sell, rent, or otherwise share your personal information with third parties without your consent, except where required by law or to protect our legal rights.

Data Retention and Deletion Policy

At Affinity Design, we are committed to maintaining the privacy and protection of your personal information. This section outlines our practices concerning the retention and deletion of your data.

Data Retention:

We retain your personal information only for as long as is necessary for the purposes set out in our privacy policy, and in compliance with our legal obligations, dispute resolution, and enforcement of our legal agreements and policies.

Data Deletion:

If you wish to have your information deleted from our database, you can simply unsubscribe from our email list. Upon unsubscribing, 100% of your information will automatically be deleted from our database, adhering to strict GDPR rules. We ensure that once your data is requested to be deleted, it is purged from our system promptly, and no residual information is left behind.

How to Request Data Deletion:

  1. Unsubscribe from our email list by clicking on the “unsubscribe” link located at the bottom of our emails.
  2. Alternatively, you can contact us directly at info@staging.affinitydesign.ca with a data deletion request.

We are dedicated to ensuring the confidentiality and privacy of your information and continue to implement measures to secure your data adequately.

Updates to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@staging.affinitydesign.ca